To reset your password, click the "Forgot Password" link on the login page. Enter your registered email address and we'll send you a password reset link. Follow the instructions in the email to create a new secure password. If you don't receive the email, please check your spam folder or contact our support team.

VIP status at JLBet is automatically granted based on your gaming activity and deposit history. Once you meet the required criteria, you'll receive a notification and your account will be upgraded. VIP members enjoy exclusive benefits including higher withdrawal limits, personal account managers, and special bonuses.

Yes, the minimum deposit amount at JLBet is ₱100. This allows all players to enjoy our games regardless of their budget. Higher deposits may qualify for deposit bonuses and promotional offers. All deposit transactions are secure and processed instantly without any fees.

Withdrawal processing time depends on your chosen method. E-wallet withdrawals are typically processed within 24 hours, while bank transfers may take 1-3 business days. VIP members enjoy faster withdrawal times. All withdrawals are subject to standard security verification procedures to ensure account safety.

JLBet offers a wide variety of retro-style slot games including classic 3-reel slots, progressive jackpot slots, and themed video slots. Our collection features authentic casino sounds, vintage graphics, and traditional symbols like cherries, bars, and sevens. All games are optimized for mobile play with smooth animations and fair RNG systems.

Absolutely. All JLBet games use certified Random Number Generators (RNGs) to ensure completely fair and random outcomes. Our gaming systems are regularly audited by independent testing agencies to maintain fairness and transparency. We adhere to strict regulatory standards to provide a trustworthy gaming environment for all players.

Yes, JLBet is fully optimized for all modern mobile devices including both Android and iOS smartphones and tablets. Our responsive design ensures optimal viewing and gameplay experience across all screen sizes. No app download is required - simply access our website through your mobile browser for instant play.

If a game freezes, first try refreshing your browser page. If the issue persists, check your internet connection and ensure you have sufficient device memory. Our system automatically saves your game progress, so you won't lose any bets or winnings. For persistent issues, contact our technical support team available 24/7.